Clinic · Hospital · Diagnostic centre & LIMS
Every device, every ward, every report. One platform.
PhyCare+ runs the front desk, the OPD and the wards, the laboratory and the billing. Analysers send results in by themselves. GST, corporate empanelment, WhatsApp and ABDM integrated records are built in, the way Indian healthcare works.
- HL7 v2
- ASTM E1394
- FHIR R4
- ABDM integrated
- DPDP Act 2023
- Cloud or on premise standby
Built for doctors, lab technicians and nurses. Live Pan India.
LIMS · Barcode scanner & label printerTube labels · Every tube gets a barcode with a check digit; the scanner at the analyser names the tube.
Used by clinics, hospitals and examination centres in India
- 7.9 Lakh+patients managed
- ₹26.5 Crin GST invoices
- 99.94%uptime, last 90 days
Products
Three editions. One patient record.
Start with what you run today. A clinic that adds beds, or a hospital that adds a laboratory, switches editions without moving its data.
Clinic management
Dental, ENT, dermatology, general practice and multispecialty clinics
- Appointments, queue display and WhatsApp reminders
- Clinical notes, prescriptions and treatment plans, by specialty
- Dental charting with X-rays and intraoral images
- GST invoicing, corporate empanelment, insurance / TPA
- Several branches with one patient list
- Patient app: book, pay by UPI, view reports
Hospital management (HMS)
Nursing homes and multispecialty hospitals
- Admissions, beds and discharge summaries
- Nursing station: vitals, medication rounds, tasks
- Operation theatre scheduling
- IPD billing with advances, deposits and running bills
- Credit bills for corporates and insurers, AR ageing
- Everything in the clinic edition, plus inventory and accounting
Examination centre & LIMS
Medical examination centres and diagnostic laboratories
- Reception, QR self registration and kiosk check in
- Specimen collection with barcoded tubes and check digits
- Results straight from analysers over HL7 v2 or ASTM
- QC with Westgard rules before any result is released
- Radiology, vaccination and medical examination stations
- Fitness reports, registers and corporate client packages
Analyser integration
Watch a result arrive.
The PhyCare Lab Bridge sits on the analyser's PC. Every frame is saved before it is answered, matched to the scanned tube, checked against the day's QC and handed to a person to verify. Nothing is typed in; nothing is lost.
- HL7 v2.3.1 and ASTM E1394, as the analyser speaks them
- Held with the exact reason when something is off: wrong tube, unmapped test, QC not run
- Raw message kept and viewable, every read logged
MSH|^~\&|||||20261112091402||ORU^R01|41|P|2.3.1||||0||UNICODE||PID|7||||||||OBR|7|ZXS0000000035|7|||20261112090011|||||||||||||||||OBX|0|NM|1|GLUCOSE|98.2|mg/dl|70-140|N|||F||||→ ACK^R01 · AA · answered in 38 ms- Tube ZXS0000000035 matched · check digit valid · tray check OK
- Code On LIS 1 → RBS · 98.2 mg/dL · within reference range
- QC gate · Glucose · today's control within 2 SD
- Verified by the lab technician · 09:16 · report sent on WhatsApp
Everything connected
Built around the moments that cost a clinic money.
The missed reminder, the result typed in wrong, the claim sent late. Each one has a place in the product.
WhatsApp from your own number
Confirmations, reports, treatment plans and payment links. Templates in Hindi, Telugu and Tamil.
Results from the analyser
The Lab Bridge on the analyser's PC forwards every result and QC run. Nothing is typed in.
A QC gate on every test
A result stays preliminary until the day's QC for that test has passed. No QC, no release.
GST and corporate billing
Exempt by default, taxed per line. Rate cards per corporate, credit bills, AR ageing.
Many branches, one patient list
Each branch keeps its own numbering, hours and WhatsApp number. One dashboard over all of them.
ABDM integrated *
ABHA linking, consent and FHIR R4 bundles for prescriptions, consultations and diagnostic reports.
Patient app
Book, pay by UPI, see prescriptions and reports. Hindi, Telugu, Tamil, Bengali and Marathi.
Works through an outage
An on premise standby takes entries when the internet drops and syncs back when it returns.
Inventory and consumables
Stock by branch, reorder levels, consumption per procedure.
Analytics
Collections, outstanding by corporate, turnaround times, revenue by doctor.
Works with what you already use
- WhatsApp Business API
- Razorpay
- UPI
- Google Calendar
- Tally & Zoho Books (GSTR-1)
- SSO
- ASPEN ELAN 30S
- ABDM
- AWS India
The platform
From registration to report, every handoff on record.
A sample passes through several hands before a report reaches the doctor. PhyCare+ tracks each step, so nobody has to chase a tube or a result.
- RegisterFront desk, QR code or kiosk. ABHA link if the patient has one.
- CollectBarcoded tubes with a check digit, matched to the order.
- AnalyseResults arrive from the analyser; nothing is typed in.
- VerifyQC gate, then a second person signs off.
- ReportPDF on WhatsApp, in the patient app, and as a FHIR record.
Held, never lost
A result PhyCare cannot place is held with the exact fix: scan the tube again, map the test, register the control. The raw message is kept.
Two people, every time
The person who enters or receives a result is never the one who verifies it. Sign offs are recorded with who and when.
Every read logged
Every view of a patient's record is written to an access log kept for seven years, as the DPDP Act asks.
Standards & security
Standards we support. Security you can trust.
HL7 v2
HL7 v2 integration
Analyser messaging over HL7 v2.3.1: results, QC and queries
FHIR
FHIR R4 records
Prescriptions, consultations and reports as FHIR R4 bundles
DPDP
DPDP Act 2023
Every patient data read logged; consent versioned and revocable
ASTM
ASTM E1394 Host
For analysers that speak ASTM: checksummed frames, every message kept
ABDM
ABDM integrated *
ABHA linked records and consent flows.
Billing & compliance
Invoices that pass a CA's first look.
OP, IPD, pharmacy and corporate billing on one invoice series per branch and financial year. Healthcare services are exempt from GST by default; pharmacy, consumables and cosmetic items are taxed per line with HSN codes and the SGST/CGST or IGST split.
- OP billing: consultations, procedures and packages, settled at the desk by cash, card or UPI
- IPD billing: advances and deposits, running bills, discharge settlement
- Corporate invoicing: NALCO, RINL, railways and PSUs on rate cards for each corporate; credit bills, batch claims and AR ageing
- Pharmacy and consumables: taxed per line with HSN codes, stock drawn from inventory
- Insurance / TPA preauthorisation and claim documents
- GSTR-1 export for Tally and Zoho Books
Patient experience
Your patients live on WhatsApp. So does PhyCare+.
Appointment confirmations, reports, treatment plans and payment links go out on WhatsApp Business from your own number. UPI links work with PhonePe, GPay and Paytm. No app to install, though there is one if they want it.
- WhatsApp Business API, from the clinic's own number
- UPI payment links: paid in two taps, receipted automatically
- Patient app in Hindi, Telugu, Tamil, Bengali and Marathi
- Recall reminders by specialty: cleaning due, annual check up, vaccination
“We had three different tools: one for billing, one for X-rays, one for WhatsApp reminders. Now we have PhyCare. Our front office saves 90 minutes a day.”
Dr Sai PatelClinic owner, Andhra Pradesh
FAQ
Straight answers to common questions.
Is PhyCare+ only for dental clinics?
No. PhyCare+ runs clinics (dental, ENT, dermatology, general practice and multispecialty), hospitals with inpatient modules, and medical examination centres with their own laboratory. One account can run several branches.
What does the hospital edition include?
Admissions and beds, a nursing station, operation theatre scheduling, IPD billing with advances and deposits, credit bills for corporates and insurers, plus everything in the clinic edition: OPD, prescriptions, GST invoicing, inventory and analytics.
Can PhyCare+ take results directly from our analysers?
Yes. The PhyCare Lab Bridge runs on the analyser's PC and sends every result and QC run to PhyCare over HL7 v2 or ASTM. Results are matched to the scanned tube, pass a QC gate and are verified by a person before release. Live with ELAN 30S chemistry analysers; other analysers on request.
Is PhyCare+ ABDM integrated?
Yes. ABHA linking, consent and FHIR R4 health records are integrated. The final ABDM certificate is pending: milestones M1 to M3 are with the ABDM team for functional testing.
Where is patient data stored?
On AWS in India, encrypted at rest (AES-256) and in transit (TLS 1.2+), with every patient data access logged under the DPDP Act 2023. Hospitals can add an on premise standby server that keeps working through an internet outage and syncs back.
How long does setup take?
Most clinics are live within a week: a setup wizard, CSV import of patients, and we configure your letterhead, GST and corporate billing during onboarding. A hospital or a laboratory with analysers takes two to four weeks, including the analyser connection and the QC setup.
What happens if we cancel?
Your data is yours. Export everything as CSV and PDF at any time. After cancellation we keep the data for 90 days, then delete it. No lock in, no penalties.
Run your clinic, hospital or lab like a business.
Not a paper trail.
See PhyCare+ with your own data. 30 minutes, no commitment.
A real person replies within 4 hours on working days.